Vidao Messenger's

Privacy Policy


  1. Collection and Use
  2. Disclosure
  3. Customer Choice
  4. Security
  5. E-mail and Text Contents
  6. Improper Conduct
  7. Customer Concerns
  8. Changes in Practices

Doing business with Vidao Messenger Inc. ("Vidao"), its web site at, and through its mobile apps (the services provided by Vidao through the web site or mobile apps called the "Services") involves providing information about yourself.

Vidao has put in place the following Privacy Policy. Vidao will continue to protect customer information derived from the Services consistent with laws and regulations issued by the Province of British Columbia and the laws of Canada applicable therein.

Collection and Use

When we refer to "your information" in this policy, we mean information that, when associated with you, could be used to identify you; for example, your name, address, telephone number, and e-mail address; as well as other information that a user would reasonably expect to be kept private.

Vidao will collect and use customer identifiable information for billing and transaction purposes, improvements to our services and security, internal marketing purposes (we will not sell or otherwise disclose your information to other companies), resolution of problems with your account or other matters with our systems, and to collect anonymous information for our research and marketing.

You can expect us to protect your privacy. Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We don't sell your information to third parties. Our procedures and systems are designed to reasonably protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed.

You can give or withdraw your consent. We need to get your express or implied consent before obtaining or using your information, or disclosing it to anyone (The exception is when we are required by law, or it is necessary for our protection). You can withdraw this consent whenever you want, unless legal requirements prevent this.

You can review and make corrections to your information. Please contact our privacy officer at to review and correct your information.

Cookies. In this policy, "cookie" means a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

Any web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Choices about Cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.

If you reject all cookies, you may not be able to use the Services.

Vidao's Practices Regarding Cookies

Vidao uses its own cookies for a number of purposes, including to:

  1. Keep track of preferences you specify while you are using the Services;
  2. Assist us to maintain and manage your status as logged in or logged out while you are using the Services;
  3. Estimate and report our total audience size and traffic; and
  4. Conduct research to improve Vidao's content and services, but without disclosing any customer identifiable information.


Vidao will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of the Services (except as required by court order, subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When Vidao uses other agents, contractors or companies to perform services on its behalf, Vidao will ensure that the company protects your customer identifiable information consistent with this Privacy Policy.

Customer Choice

A customer may choose whether to receive direct marketing communications from Vidao in connection with Vidao on-line or mobile services. If a customer chooses not to receive such communications, Vidao (a) will not contact that customer directly with marketing messages about Vidao on-line or mobile services, and (b) will not use customer identifiable information obtained from that customer's registration for or use of an on-line or mobile service to contact that customer with marketing messages about any Vidao products or services. For information and instructions about how to make this choice, go to


Vidao has implemented technology and security features and policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use.

Although we use industry standard security measures to safeguard your privacy, to the extent permissible by law, our liability in the event of any breach or accidental disclosure is limited to the lesser of actual direct damages suffered by you or $100 CAD, provided that if such limitation is not permitted by applicable law, our liability shall be limited to the minimum liability permitted by such law, and in no event shall we be liable for third party, consequential, or indirect damages or losses.

E-mail and Text Contents

Vidao will not read or disclose to third parties private e-mail or text communications that are transmitted using the Services except as required to operate the Services or as otherwise authorized by law.

Improper Conduct

Vidao may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens Vidao's technology, resources, or any other component of the Services, or that otherwise violates the Vidao Terms of Service Agreement dated October 19, 2016, as updated or amended from time to time.

Customer Concerns

If you have concerns about this Privacy Policy or its implementation you may contact us at

Changes in Practices

Vidao will keep this Privacy Policy current. We will inform you of any changes that we make by sending you a notice at the e-mail account you have registered with us. It is important that you keep your e-mail account up to date, and that you set your filter to accept e-mail from Vidao.